Today’s modern IT world demands a fully developed and effective software management that can overcome any hurdle and gives quality services to its customers. This is not as easy as it seems, keeping in mind the competition in the market with so many innovative and effective tools and systems being introduced. Product managers, developers, and testers, all stakeholders work as a team using their expertise to excel in the market. 

Specifically talking about the testers, who detect and fix errors, they require the assistance of testing tools to minimize or eradicate the slightest chance of skipping any defect in the software. Through these testing tools defects, bugs and issues can be managed, therefore defect management tools are mandatory in any software development domain. There are a number of reasons to support the use of defect management tools. They are listed below:

Ensure Quality

Issue tracking tools are a source to provide effective outcomes when working on projects and application development. The use of these tools by the testers and developers enhances the quality of the project and provides satisfying results to the customers with the uninterrupted functioning of the devices. The most important reason for incorporating the defect management tools is that it ensures the quality of not just the software but also the work being done at every stage of software development. 

Monitors Dashboard

Defect tracking tools scans and examines the bugs at the very start to avoid any discrepancies in the development of the project. The monitoring of the defects has been made extremely easy with the help of the testing tools because of its interactive dashboard.  Tracking, analyzing, and then fixing of the defects all is monitored and managed through these tools which add to the value and performance of the application. 

Customized Reporting

Reporting and scripting is an important task that the testers need to do while working on a test case. The reporting of defects throughout the development of a project from start to end is imperative as it helps in decision making for future projects. Every project has its own personalized requirements, so the reporting helps in managing customized fields that can be integrated into the data of new projects and automatically fix the defects in the software. It becomes quite easy to remediate any defect that appears at the start of the development phase because the bug was already reported. Documentation during the testing phase can be useful in troubleshoots, as it can send notifications to the support department to fix and resolve the bugs at the early stage.

Seamless Integration

Defect management tools can increase its reach and efficacy if it allows the feature of integration with other software testing tools. This seamless integration of the defect tracking tools with other tools helps in achieving better results. It also saves one from shifting to multiple tools while working on one project. Integration with other tools helps in excluding manual interventions and helps in saving time.

Aims of Defect management tools

There are certain benefits of using tracking tools which can make the work for testers and developers smooth and trouble-free.

  1. Improves the process of testing by suggesting changes in codes and by highlighting the issues.
  2. Prioritizes the defects on the basis of its urgency.
  3. Detects the issues at the earliest, which helps the teams to protect the software from major breakdowns.
  4. Decreases the negative impact of bugs and defects on the application.
  5. Resolves the defects by implementing preventive measures.
  6. Documents and reports the test cases for assistance in future projects.

Conclusion

To ensure the successful working of the software and the team, the usage of defect management tools is a must.  A complete process for detecting and handling the defects is a key role of the software development team and this task is achievable with the use of right bug tracking tools integrated into the system. The inclination of organizations towards an agile approach in today’s time demands a streamlined work involving all the stakeholders. Therefore, the tools used for tracking defects provide a detailed insight as to what the errors are and how they can be resolved. They are the foundation of the software testing process which manages the whole process smoothly without any disparity.